Is Cigna a Reliable Health Insurance Company?

Cigna is a well-known global health insurance provider that offers private health insurance in 10 U.S. states: Arizona, Colorado, Florida, Illinois, Kansas, Missouri, North Carolina, Tennessee, Utah, and Virginia.

They’ve earned an “A” (Excellent) rating from AM Best for financial strength, and an “A+” rating from the Better Business Bureau (BBB). While not BBB-accredited yet, their application is currently under review.

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Why People Like Cigna

Cigna is a financially stable company with top ratings and 24/7 award-winning customer support. Most plans don’t need out-of-network approvals, and they give members access to a large national network of doctors, hospitals, and clinics. They even offer free telehealth services.

**Is Cigna a Reliable Health Insurance Company**

Their website and app, myCigna, make managing your health plan super simple. You can track claims, set health goals, find in-network doctors, estimate treatment costs, and even download your insurance card—all online.

Cigna members also get helpful extras like:

Home delivery pharmacy service
A health info helpline
Wellness reward programs
Flu shot info and reminders

Also Read: Is there Health Insurance for Part-Time Workers?

A Few Drawbacks

Cigna isn’t available in every state. Also, not all their supplemental insurance options can be bundled with their standard health insurance plans. Some customers have reported issues with denied claims and poor customer service.

Types of Insurance Cigna Offers

For individuals and families, Cigna provides:

Health insurance through the marketplace
Dental and vision coverage
Medicare plans
Supplemental insurance

For employers, Cigna offers:

Group health insurance (PPO, HMO, etc.)
Health savings and spending accounts (HSA, FSA)
Dental, vision, pharmacy, and wellness programs
Group life, disability, and AD&D insurance

You can talk to a local independent insurance agent to learn more about Cigna’s individual or group plans. Or, check out our insurance company directory to find the best options based on your needs—and get connected to an agent near you.

Also Read: Which Health Insurance Plan is best for Freelancers?

Cigna at a Glance

Cigna was formed in 1982 when INA Corporation and Connecticut General merged—both well-known names in the insurance industry. INA dates back to 1792 and Connecticut General to 1865!

Today, Cigna serves over 180 million people in more than 30 countries. The company is based in Bloomfield, Connecticut, employs over 70,000 people, and earns $153+ billion in yearly revenue.

Some of Cigna’s key companies include: